The Data Protection Act 1988
The Privacy and Electronic Communications (EC Directive) Regulations 2003
The EU General Data Protection Regulation (Regulation EU 2016/679), (‘GDPR’) which becomes effective from 25 May 2018
Clowns Without Borders, is a Registered Charity (Number 1156987). Our registered address is 118 Sternhold Ave, London, SW2 4PP
You are a person who has done one or more of the following:
subscribed to our mailing list
contacted us via email, via the contact form on our website or otherwise
interacted with us on social media, either directly or indirectly
donated money via VirginMoneyGiving, cheque, cash or services in kind
submitted a CV/Clown Application to us
The information we may hold about you
Information we hold about you might include:
communications with us (for example, using the contact form on our website, by email, or notes of phone calls).
information about your donations, event attendance and interactions with us – including the information available through the services we use to do this currently Facebook, Instagram,Twitter, Mailchimp, VirginMoneyGiving and PayPal.
information you send to us by email or otherwise (eg your CV, information about your work).
your publicly available social media activity or analytics on you provided by social media platforms e.g. Twitter handle, posts and location.
statistics around email opening and clicks if you are signed up to our mailing list. We use a third party provider, MailChimp, to deliver our e-newsletters.
How we use information about you
We collect and hold information about you so we can:
personalise your experience of our website and/or communications you receive from us.
record who has given money or services to us so that we can tell them how their money has helped us and others, and to claim GiftAid where possible.
manage our organisation effectively and continually improve what we do.
develop our relationship with you as someone who may want to collaborate with us.
encourage donations so we can continue to deliver our work
We won’t pass information we hold about you to any one else. Any feedback you give us we may use in public communications. But we won’t do so in such a way that people would know it was from you – unless we get your permission. We may share information about you with law enforcement agencies or other organisations or individuals if we are obliged to by law.
Use of anonymised data
We use a third party provider, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns, for example, what you look at or access, traffic data, location data, weblogs and other communication data, information about your computer, including – where your browser provides this – your IP address, operating system and browser type. This information is anonymised, and we will make no attempt to find out the identities of those visiting our website.
We would like to communicate with you about ourselves, our work, the activity that we think you might find interesting and opportunities to support us. We will only do this if you explicitly give us permission to do this. For example, we won’t add you to our mailing list if you contact us through the contact form. You have the right to opt out at any time from us contacting you for marketing purposes. If you no longer want to be contacted for marketing purposes send us an email on or click ‘unsubscribe’ within the email we have sent you.
Storage and retention
We will only store your information in services within the EEA, or in services signed up to the EU-US Privacy Shield. We will keep your information for as long as is required for us to provide you with the service you have requested from us. Where your information is no longer required, we will ensure it is disposed of in a secure manner.
Contacting us, access to your information and right of correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the information we hold about you – or otherwise want to contact us please email We want to make sure that the information we hold about you is accurate and up to date. You can ask us to correct or remove information you think is inaccurate.
If you follow links to other websites, you should read their privacy policies to see how they use information about you.
we could move our website to a different address.
we could change the services we use to do mailings.
If you have any questions about this Policy or feedback on this Policy, or would like to exercise your rights with respect to your personal information, please contact the Clowns Without Borders on or write to Clowns Without Borders at 118 Sternhold Ave, London, SW2 4PP